BSKIN Smart Skin Challenge Terms & Conditions

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15 DAYS MONEY BACK GUARANTEE
*Only valid for purchase of the Smart Skin Challenge Trial Kit.

The Vita Advanced Line of products transformed my naturally acne-prone skin over a period of 4 weeks and left me with healthy, balanced skin. As the first few products I launched when I started the brand, I went through close to 100 different sample formulations to ensure our final products would deliver results. Our hero product, the Intense PAF Concentrate, is a 20% concentration of pure L-Ascorbic Acid (Vitamin C).

We believe in our formulae and are willing to provide a 15 Days Money Back Guarantee on our Smart Skin Challenge Trial Kit. Return the unused portion or even empty bottles for a full product refund*.

- Su-Mae, BSKIN Founder
*Return shipping fee not included.

Take the Smart Skin Challenge and reveal balanced, glowing skin today. If you’re not satisfied, follow the procedure below before 15 days are up to arrange for a refund*:

  • Complete our Return Form and send it to customerservice@bskin.com within 15 days of the product receipt date.
  • We will send you a Return Authorisation Code (RAC) and return details.
  • Mail your Smart Skin Challenge Trial Kit back to us within 14 days of receiving the RAC.
  • Once we receive the Smart Skin Challenge Trial Kit, we will send you a full refund of $50; shipping and handling costs are non-refundable.
  • Upon approval, refund will be processed within 7-14 business days.

Customer is responsible for return shipping charges. We highly recommend that you use a traceable delivery service when shipping the product(s). We will not be able to make any refund if we do not receive the return product(s).

Any purchase made by PayPal and credit card will be refunded to the original PayPal account and credit card. If the original credit card account has expired or been cancelled, we cannot issue a refund (no exceptions). We are not responsible for any charges/fees assessed by your banking institution.

If multiple orders for the Smart Skin Challenge Trial Kit exist in one household, only the first order may qualify for a refund within the 15 days time frame. This guarantee is only valid for one purchase per customer only.

Please note that this guarantee is only valid for the Smart Skin Challenge Trial Kit bought from our official online store. The 15-day Money Back Guarantee is not applicable for all other BSKIN products (including the Vita Advanced Travel Kit). Products must be returned to our BSKIN SINGAPORE warehouse to be eligible for a refund, without exceptions.

If you have any questions regarding our return policy, please contact us at customercare_sg@bskin.com.

BY USING THE SITE, YOU SIGNIFY YOUR UNDERSTANDING AND AGREEMENT TO COMPLY WITH OUR 15 DAYS MONEY BACK GUARANTEE POLICY.